We are seeking a dedicated Academic Tutor/Client Support Manager to join our team. This role involves managing communication with clients, monitoring students' academic performance, and providing support to both students and educational staff. If you have experience in education and a passion for helping students succeed, we’d love to hear from you!
Frequently Asked Questions
Academic Tutor/Client Support Manager
(full time job)
Description:
Requirements:
Prior experience in tutoring, teaching, or academic advising is highly desirable.
Excellent written and verbal communication skills in English.
Ability to effectively communicate with students, parents, and educational staff.
Strong organizational and time management skills.
Ability to handle multiple tasks and deadlines simultaneously.
Detail-oriented with an ability to maintain accurate records and documentation.
Strong problem-solving skills, with the ability to manage feedback and resolve conflicts.
Responsibilities:
Conduct full-service communication with clients, including introductions, sending informational materials, and providing updates on educational activities or schedules.
Monitor students' progress in academic programs, tracking performance and attendance, and communicating with students about any issues.
Respond to educational and organizational questions from students, handle feedback, and resolve any problems.
Serve as the primary point of contact for educational staff regarding students' academic progress. Provide regular updates and detailed reports to staff, and address any concerns or questions about students' performance or well-being.
Utilize Google Spreadsheets, CRM, and LMS platforms for communication and record-keeping.
Participate in webinars and extracurricular events for students.
